FAQs - 3D Printing Company Southampton | isodo3D

FAQ's

Question

Are my files treated confidentially?

Answer

Yes. Knowing that you probably spent a considerable time on your design, we treat it with confidentiality. We do not publish or photograph your design and your uploaded models cannot be downloaded by anyone but us.

  • For added protection, if you require a non-disclosure agreement (NDA) to be signed, we are happy to do this.

    Question

    Can you design my part?

    Answer

    Isodo3d offer a full range of design services, for more information please get in touch with our design team, so we can discuss your specific requirements further.

    Question

    Do you ship internationally?

    Answer

    Yes we do. We can ship your order anywhere you like. International shipping charges will apply.

    Question

    How can I send you data with a large file size?

    Answer

    We can accept files up to 25MB via email, however if you file is larger than this, please get in touch and we can advise how to create a smaller file or offer a different method to get your data to us.

    Question

    How long does 3D printing take?

    Answer

    Isodo3d aim to deliver your order within 6 – 7 working days, however this can change depending on the complexity of your order and our current machine capacity.

    Question

    What are the benefits of 3D printing?

    Answer

    The main benefits of 3D printing include:

  • The ability to speed up the design stage of a project with a quick turnaround on prototypes.
  • Communicating a design concept to colleagues / potential investors
  • Mitigating risk with the ability to Identify design errors earlier in the design process saving time and money.

    Question

    What are the benefits of 3D scanning?

    Answer

    The main benefits of 3D scanning include:

  • The ability to capture complex / organic shapes quickly and easily.
  • To save time in design iteration work. To compare manufactured parts against the original CAD models for quality control purposes.
  • To produce files suitable for either 3D printing / CNC machining.
  • The ability to generate a digital archive to protect against physical part damage /destruction (a key example being to insure wooden sand casting patterns from flood or fire).

    Question

    What file format will my scan data be in?

    Answer

    You will receive your file in either of the following 3 file formats; .OBJ, .PLY, .STL

    Question

    What finishes are available for my 3D printed part?

    Answer

    Your 3D printed parts can either be supplied straight off the machine or alternatively we can offer a range of finishes such as:

  • Vibro Finishing (which gives your SLS part a smooth surface finish).
  • Polishing (which removes visible layer lines from your SLA prints).
  • Priming & Painting to your specification.
  • Vacuum Metallisation (to give your SLA part a metallic finish).
  • Ultra-sealing (to waterproof your SLS parts).

    Question

    What is 3D printing?

    Answer

    3D printing works by converting a 3D design file into thin cross sections/layers, which are controlled by the 3D printer software. This information is then sent to the machine where it starts to deposit the material layer by layer, one above the other, until the 3-Dimensional object is complete. This process has many names including:

  • Additive Layer Manufacturing
  • 3D printing
  • Rapid prototyping

    Question

    What is 3D Scanning?

    Answer

    3D Scanning is the process of converting a physical object into digital 3D data which can be viewed on-screen. This can be achieved in a number of ways, but the most common is to capture a series of 3D images, taken from different angles, which are then ‘stitched’ together. These stitched images are then fused into a single 3D model that can be saved out as either an .STL, .OBJ, .PLY.

    Question

    What material can my part be 3D printed in?

    Answer

    Isodo3d offer a range of materials including but not limited to the following:

  • Nylon-12 (PA2200).
  • Nylon-FR (PA2241FR – Fire retardant).
  • Nylon-GF (Glass-filled Nylon).
  • Accura-25 (Polypropylene-like material).
  • Accura-55 (ABS-like material).

    Question

    What type of file can I send you for a quote?

    Answer

    We can accept the following formats both online and when sending us files directly:

  • .OBJ
  • .WRL(VRML)
  • .PLY
  • .STEP
  • .STL

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